Privacy Policy
Last Updated: March 15, 2025
At Connectionova Labs, we believe in transparency about the data we collect and how we use it. This privacy policy explains our practices regarding personal information collection, usage, and protection when you interact with our IT education platform and services.
Personal Information You Provide
When you register for our courses, contact us, or use our services, you might provide us with various types of information. We only collect what's necessary to provide you with quality educational experiences and support.
Contact details including your name, email address, phone number, and mailing address
Educational background information and professional experience relevant to course placement
Payment information processed securely through third-party payment processors
Course preferences, learning goals, and feedback about our programs
Automatically Collected Information
Like most websites, we automatically collect certain technical information when you visit our site. This helps us understand how people use our platform and improve the user experience.
| Information Type | Purpose | Retention Period |
|---|---|---|
| IP address and location data | Security monitoring and content localization | 90 days |
| Browser and device information | Technical support and compatibility | 12 months |
| Website usage patterns | Platform improvement and analytics | 24 months |
We use the information we collect to provide, maintain, and improve our educational services. Your data helps us create better learning experiences and maintain the quality of our IT training programs.
We never sell your personal information to third parties. Your educational journey and personal details remain confidential and are used solely to enhance your learning experience with us.
Educational Service Delivery
Course enrollment processing and management of your educational records
Providing personalized learning recommendations based on your progress and interests
Issuing certificates and tracking completion of educational milestones
Technical support and assistance with platform usage and course materials
Communication and Support
We use your contact information to keep you informed about your courses and provide necessary support. You have control over what communications you receive from us.
Course updates, schedule changes, and important educational announcements
Response to your inquiries and provision of customer support services
Optional newsletters about new programs and educational opportunities
We maintain strict policies about sharing your information. Any sharing is done with your consent or as required by law, and we work only with trusted partners who meet our privacy standards.
Service Providers and Partners
Sometimes we work with carefully selected third parties to provide better educational services. These partnerships are governed by strict privacy agreements.
Payment processors for secure handling of tuition and fee transactions
Educational technology platforms that enhance course delivery and student experience
Professional certification bodies for credential verification and issuance
Analytics providers who help us understand and improve our educational effectiveness
You have significant control over your personal information and how we use it. We respect your privacy choices and make it easy for you to exercise your rights under applicable privacy laws.
Access and Control
You can access, update, or delete much of your personal information through your student account dashboard. For additional requests, you can contact our privacy team directly.
Request a copy of all personal information we have about you
Correct inaccurate information or update your contact details and preferences
Delete your account and associated personal information, subject to legal retention requirements
Opt out of non-essential communications while maintaining access to important course information
We respond to privacy requests within 30 days and will verify your identity to protect against unauthorized access to your personal information.
Protecting your personal information is a top priority for us. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments of our systems
Access controls and authentication requirements for all staff members
Secure backup systems with encrypted storage and restricted access
While our primary operations are based in the United States, we may transfer your information to trusted partners in other countries to provide our educational services. These transfers are protected by appropriate safeguards.
Transfer Protections
When we transfer data internationally, we ensure appropriate protection through standard contractual clauses, adequacy decisions, or other approved mechanisms under applicable privacy laws.
We use cookies and similar technologies to enhance your experience on our website. These tools help us remember your preferences, analyze site usage, and provide personalized content.
Types of Cookies We Use
Essential cookies required for basic website functionality and security
Performance cookies that help us understand how visitors use our site
Preference cookies that remember your settings and personalize your experience
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes and provide you with an opportunity to review the updated policy before it takes effect.
We will post the updated privacy policy on this page and update the "Last Updated" date. For material changes, we will also send an email notification to registered users.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: info@screnlvriver.com
Phone: +1 (214) 797-7723
Mail: 338 E King St, Malvern, PA 19355, United States